Privacy Policy

North Systems (“we,” “us,” or “our”) operates https://gonorthsystems.com. This policy explains what information we collect, how we use it, and the choices you have. We keep it simple: we collect only what we need to respond to you and provide our services, and we never sell your information.

Information We Collect

• Contact and lead forms: name, email address, company name, and any message you send us.
• Chat assistant: the messages you type into the on-site chat, which are processed to generate answers.
• Call scheduling: if you book a call, scheduling details are collected by our booking provider (Cal.com) under their own privacy policy.
• Technical basics: our hosting provider processes standard server logs (IP address, browser type) to operate the site. We do not run advertising trackers.

How We Use Your Information

• To respond to your inquiries and schedule discovery calls
• To provide and improve our services
• To send you information you have requested

We do not sell or rent your personal information to anyone.

Service Providers

We use a small number of processors to run this site: Vercel (hosting), Resend (email delivery), Anthropic (processing chat assistant messages), and Cal.com (call scheduling). Each receives only the data needed to perform its function.

Cookies and Local Storage

We use browser storage only for functional preferences — your light/dark theme choice and whether you have already seen our exit offer. We do not use advertising or cross-site tracking cookies.

Data Retention and Your Rights

We keep inquiry and lead information only as long as needed to work with you. You may request a copy of your data or ask us to delete it at any time by emailing hello@gonorthsystems.com.

Children

Our services are intended for businesses and we do not knowingly collect information from anyone under 16.

Changes

If we update this policy, we will post the new version here with a revised date.

Contact

Questions? Email us at hello@gonorthsystems.com.